Request a refund

Check if you qualify:

• You must have made a booking with Avis directly, on an Avis European website
• The alternative rental must be:
  • For a car (not a van/ truck)
  • Claimed within 24 hours of your Avis booking using this form
  • For the same vehicle / vehicle class
  • For the same pick up date and duration
  • For the same pick up location (within Europe)
  • For a rental less than 28 days duration
  • For the same coverage/ inclusions / optional extras
  • Available to the general public (not closed groups / member organisations / other discounted arrangements)
• You have a screen shot of the alternative website showing the cheaper rental